Privacy Policy
At delarge, we care about your privacy. We understand that you want control over how the information you provide to us is used, stored and shared.
This Privacy Policy describes how we gather information from you when you visit delarge website located at www.delarge.com (the ‘Website’), how your information is used and stored in delarge (‘we’, ‘us’ and ‘our’), and how we may use and share that information.
1. OWNERSHIP OF THE WEBSITE
In compliance with Law 34/2002 of July 11, Services Information and Electronic Commerce, we inform you that this Website is owned by Delarge House, S.L. (‘delarge’), registered office on Rambla Catalunya 49, pral 1, 08007 Barcelona, and email address hey@delarge.com.
2. INFORMATION WE COLLECT
2.1. PERSONAL DATA
The term “personal data” is defined in this context as any information that identifies you or can be used to identify or contact you. Such Personal Data may include your name, address, email address, telephone number as well as other information you provide to us when using our services, or when communicating with us (“Personal Data”).
2.2. BILLING INFORMATION
If you wish to buy our goods or use our services through our Website, you will be required to provide certain information in addition to the Personal Data noted above. Such information may include a credit card number, PayPal account number, and similar information (collectively, ‘Billing Information’).
2.3. OTHER INFORMATION FOR USAGE OF THE WEBSITE
In addition to the Personal Data and Billing Information noted above that you voluntarily provide to us, we may collect additional information (collectively, ‘Other Information’).
Whenever you access our Website through your browser, respectively via your mobile terminal device, we will collect only the Personal Data which your browser, respectively your mobile terminal device, automatically transmits to us so as to allow you to visit the Website and to ensure system stability and security. This may include IP address, Internet service provider, browser type and language, referring and exit pages and URLs, date and time of your visit, amount of time spent on particular pages, what sections of the Website you visit, number of links you click while in the Website, and similar information concerning your use of the Website.
The information we collect through the use of cookies allows delarge to determine when and for how long you logged on to the Site, so that we can try to understand how to better serve your needs. If you object to the use of cookies for any reason, you may set your internet browser to notify you when you receive a cookie, giving you the opportunity to decide whether to accept it. If you decline to receive cookies, you may have difficulty using certain features of the Site.
2.4. COOKIES
delarge utilizes so-called “cookies” on its Website, i.e. small bits of information that are placed on your hard drive (“Cookies”) whenever you call up the Website for record-keeping purposes. These Cookies can enhance your online experience by automatically saving your preferences. They make it easier for you to use our Website and our services and to purchase our goods, e.g. by storing certain inputs and settings so that you will not have to constantly repeat them. Cookies also allow us to collect statistics on the usage of our Website while helping us to optimize our offering and to personalize our web pages and our goods and services for your benefit.
The Cookies we use may also be sourced from third-party providers (Third-Party Cookies), given that we rely on a number of advertising partners to help us make our online offers and web pages more appealing to you.
The Cookie will be used to store certain information about the specific terminal device you are using. This does not mean, however, that we will obtain direct knowledge of your identity in the process.
We will notify you concerning our use of Cookies when you (first) visit our Website. You may at any time block the use of Cookies with effect for the future by erasing the Cookies and by blocking the acceptance of Cookies in your browser. You can also configure your browser such that you will be alerted before Cookies are placed on it and will have the option to either accept the Cookies in individual cases, to rule out the storage of Cookies for certain cases or to rule it out as a general rule. Finally, you can activate the automatic erasure of Cookies following the closure of your browser. If you change your browser settings in these ways, you may not be able to benefit from all the features of our Website, however. For further information on these setting changes, please see www.allaboutcookies.org/manage-cookies/.
3. HOW WE USE AND SHARE YOUR INFORMATION
3.1. PROCESSING OF DATA FOR USAGE OF THE WEBSITE
We use the Personal Data, the Billing Information, and the Other Information to provide you access to and usage of the Website, solicit your feedback, inform you about our products and services and those of our third-party partners, and to improve our services to you.
In an ongoing effort to better understand our members and our Website, we might analyze the Other Information in aggregate form in order to operate, and improve the Website. This aggregate information does not identify you personally.
If delarge intends on using any Personal Data, Billing Information, or Other Information in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which it is collected, or, if you have not been so informed, we will inform you and obtain your consent after collection, but before use. Otherwise, we will only share personal data with third parties as outlined in this Privacy Policy.
3.2. FORWARDING DATA CONCERNING YOU TO PROCESSORS AND THIRD PARTIES
In order to process the data concerning you, we will make use of specialized external service providers, such as online-marketing providers, providers of automated marketing solutions, providers of web-analysis tools as well as IT-service providers. We carefully select these service providers and instruct them duly, they are bound by our instructions and are regularly monitored and checked.
In addition, we may transfer the Personal Data concerning you to third parties (couriers, freight forwarders, shipping companies, the credit institutions we have contracted for payment settlement, other payment service providers, collection agencies or our authorized optician customers) insofar as this is required for our contractual performance.
delarge does not sell and/or rent personal information to third-parties or any other companies.
In all other respects, the Personal Data concerning you will not be transferred to third parties unless you have first granted your consent or if required to do so by law or in the good-faith belief that such action is necessary in response to court orders.
3.3. DEPLOYMENT OF ANALYTICS AND TRACKING TECHNOLOGIES
We use the analytics and tracking technologies, respectively technologies offered by third-party-provider such as Google Analytics or Facebook Custom Audiences, with the aim of performing data analyses, collecting statistics on the use of our Website and to evaluate them so as to optimize our offering, to enhance and manage our offering on an ongoing basis, to optimize our advertising measures and quantify their success and to provide you with advertising, specifically including personalized marketing information.
4. DATA PROTECTION
delarge protects your personal data as established in the General Data Protection Regulation 2016/679. Your data will be treated with the utmost confidentiality to manage our business activity. The data will be kept until the deletion is requested to us or established by a legal provision.
delarge is legitimated to dispose of your data because it is necessary to provide the requested services or by the constant that has been given in the different contact forms of the Website.
Our customers, by marking the corresponding boxes and entering data in the fields market with an asterisk (*) in the contact form or download forms, accept expressly, freely and unequivocally that their data is necessary to meet their request, by the provider, being voluntary the inclusion of data in the remaining fields. The customer guarantees that the personal data provided is true and is responsible for communicating any modification of the same.
5. CONTACT FOR DATA PROTECTION MATTERS
If you have questions about how the Personal Data concerning you is collected, processed or used, if you wish to obtain information regarding your data or to have them rectified, blocked or erased, or if you wish to withdraw your consent, please contact us at: hey@delarge.com.
6. KLARNA
We use Klarna as the provider of our checkout. This means that we might transfer your personal data in the form of contact and order details to Klarna when the checkout is loaded, in order for Klarna to manage your purchase. Your personal data transferred is processed in line with Klarna’s own privacy notice.